Customer Stories

Utility Team believe there is no better story than that of our customers.  Take a look at how we have helped our clients and what they say about us.

 

Spring Housing Association provide accommodation and support services to individuals who are at risk of homelessness and we now manage over 300 properties in the Midlands
We are a multi-site customer so managing our energy portfolio ourselves was time consuming and challenging, especially as we have had a number of billing issues with our energy suppliers. We simply didn’t have the time or expertise to manage our accounts properly. 
We have found Utility Team to be knowledgeable, organised and easy to to deal with. 
Utility Team offered an end to end energy management solution from procurement, so we can be confident that we are paying the most competitive rates, right through bill validation and submitting meter reads. 
We have a direct account manager who is always on hand to deal with any energy related issues or queries and they will liaise with the suppliers on our behalf meaning we can concentrate solely on doing what we do best, running the business. 
Raj Shergill – Director of Housing & Corporate Services – Spring Housing Association

 

D & R Meats are an international wholesaler and retailer of high end meat products and now run one of the largest auction fleets in the country. 
We have been working with the Utility Team for over 5 years and in that time we have found them to be both professional and helpful.  They have gone the extra mile to ensure we get the best possible deals for our business.  On the odd occasion where the fuel provider has caused problems, Sean McDonagh in particular has given us excellent customer service and resolved any issues quickly.
Mike Warner – Operations Manager – D & R Meats

 

 

‘Sean McDonagh helped us to navigate the mine-field that is the energy market and helped reduce the cost of our energy bills. As an SME this is very important to us. I would highly recommend both Sean and Utility Team.
Kevin Kavanagh – Foremost Filters Ltd

 

We have used Utility Team now for quite a few years. They provide us with recommendations when our utility contracts require renewing. I don’t have the time to do the research myself, so Utility Team takes all the stress and hassle away by sorting this.
The level of service and advice which we receive has always been second to none. I would highly recommend Utility Team to any business wishing to reduce their energy bills.
Diana Longden – Director – MDL Management Ltd

 

When I opened my first sunbed shop in 2014 UT arranged for the electric meter to be upgraded to half hourly and since then every time I have an energy query Utility Team have been at the end of the phone. I now have a chain of sunbed shops and Utility Team have arranged group energy contracts and really helped me to understand how to save energy through good housekeeping and value added services.
Wayne Kinsella – Tanning Co.

 

“Utility Team provide a useful service in a complex, ever-changing energy market. The Utility Team arrangement with my power supplier, gas and electricity, was very much better than that offered in the standard renewal letter. A fixed contract for 3 years is a good value deal for a small club for certainty of budgeting and less hassle for volunteer Club Officers.”
Barry Chuckling –Royal Legion Club, Coventry

 

“We chose to award the contract to Utility Team as they offered competitive pricing and felt that their way of working was the closest to ours.
“They were able to tailor their services to match what we wanted, and their expertise really shone through. It was also evident that the Utility Team colleagues that we met were the ones we would be dealing with on a daily basis which also made a big difference.
“We are happy with the progress being made so far and we look forward to continuing to work with Utility Team going forward.”
Jonathan Fearn – Finance Director – Shoe Zone

 

All Souls schools energy bill’s had spiked for no apparent region so we engaged with Utility Team who carried out a full energy audit that was extremely granular, they also provided a TREND engineer who helped us understand our building management system, finally we identified the reason for the spike and through UT due diligence we were able to eradicate the unnecessary usage, we would whole heartedly recommend UT services, they are second to non!
All Souls School – Coventry

 

“Over previous years I have spent a considerable amount of time contacting different suppliers to obtain competitive prices for gas and electric. Utility Team took over for me and enabled me to carry on with day to day tasks. They then came back with a few options on pricing and deals allowing me to just the select the one that was required and the new contract was put into place. When the fixed term has finished”
Having taken steps to amalgamate all of our properties’ energy accounts under one umbrella, Utility Team seemed the best choice in the market as they were offering a free management service. With many energy companies all vying for your business, finding the most cost effective can be a challenge. Utility Team aim to get the best deals possible. Our account manager at Utility Team Kimberley Salmon, has been brilliant, taking away all the leg work and wasted time it normally takes in searching for the bargains in a very confused market, offering to manage for us and sort out the many problems that usually arise along the way. I can’t praise Emma highly enough: communication 10 out of 10, letting me know every step of the way how things are progressing – brilliant. No more worries! When we add a new property, just ring Kim, job done!”
Bobby Crush – Total Property Solutions

 

Back in 2009 we engaged with Utility Team to streamline our energy procurement, over the ten holiday parks and various other businesses in our group, at that point all we really wanted to do was get a better price, however the services UT offer are now firmly embedded and have grown significantly ranging from arranging MOP and data collector contracts to providing energy reports on a monthly basis to tendering the water supplies, basically they are our go to people when it comes to anything utility related.
Lyons Holiday Park
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