The Customer - Keolis

Based in Paris, Keolis is 70%-owned by the SNCF (French National Railways Corporation) and 30%-owned by the Caisse de dépôt et placement du Québec.

Although Keolis operates a number of networks in France, internationally, it manages buses in Stockholm, commuter trains in Boston, the Las Vegas bus network, the Hyderabad automated metro, the Melbourne tramway, the Docklands Light Railway in London, the Pujiang Shanghai Metro, the Manchester Metrolink tramway, and the Wales and Borders rail network.

The Relationship How Did We Help Them?

Utility Team were appointed to procure energy on behalf of Keolis in 2016 and have since helped them realise annual cost savings. Subsequently we have broadened the scope of our appointment to accommodate the client with bill validation services - ensuring the consistency and accuracy of these documents.

We have also provided them with a dedicated support network to field a variety of their own internal and client facing energy related enquiries in the UK and Ireland.

The Outcome What Were The Results?

Energy procured to 16% less than the market high
Contracts under a single risk management policy
100% bill accuracy
Dedicated account management team
Supporting further business projects relating to their core bidding activity with 63 enquiries resolved and all contracts going live

It is really helpful having James and Holly at Utility Team on hand to assist with energy related queries. Tenders are always on time and effective at presenting competitive logical procurement options for our supply requirement.

They also now validate our bills, offer guidance on compliance and are proactive in picking up any and all enquiries we may have relating to energy.

Natalia Pickett, Head of Procurement, Keolis