Coventry Company Utility Team Gains Success Through Triple Recognition for Remarkable Business Acumen

by 21 February 2019

The sky’s the limit for a Coventry company who have received recognition for successful business practices three times over.

Utility Team helps organisations and businesses drive down the cost of their energy bills, offering green energy management and advice as well as a host of other supplementary business utility services.

They have connected and established their place with Cornwall Insights, a nationally recognised energy industry expert and research organisation. Being ranked joint 1st for the number of services offered and 25th out of 110 companies within the energy industry overall within Cornwall Insight’s energy TPI index (within industry and commercial) which is an impressive feat for any energy procurement company. Cornwall Insight is the pre-eminent provider of research, analysis, consulting and training to businesses and stakeholders engaged in the Great British and Irish energy markets. They leverage a powerful combination of analytical capability, a detailed appreciation of regulation codes, and policy frameworks as well as a practical understanding of how markets function.

UK government certification for protecting sensitive client data; Cyber Essentials has also been obtained by this ambitious local business. Cyber essentials is a government scheme which ‘helps you to guard against the most common cyber threats and demonstrate your commitment to cyber security.’ This certification means that they can effectively protect their customer data, staving off potential theft of this critical information and corruption of customer accounts, providing an extremely safe environment for each and every one of their clients.

Furthermore, they have also successfully obtained the difficult to gain ISO certification in both ISO 9001:2015 and 14001:2015. Working with both small to medium enterprises as well as large industrial and commercial businesses, Utility Team have set up quality management systems (covered in the ISO 9001:2015 certification) demonstrating their dedication to excellent customer service. This ensures consistent and reliable practices, resulting in their customers receiving an extremely high level of service at all times. Additionally, they are dedicated to ensuring their environmental management systems are monitored effectively (highlighted by the ISO 14001:2015 certification). This demonstrates their dedication to the environment and energy efficiency, further emphasising their values, knowledge and experience surrounding green energy.

“At Utility Team we live and breathe business energy, we make a point of getting to know the industry down to a T, so that our customers don’t have to. We are delighted to work with Cornwall Insights to ensure we were recognised as a leader in our field and these rankings do just that. We are constantly striving to identify our working practices as the best and so obtaining the Cyber Essentials and ISO Accreditations seemed the logical step. Proving to our customers that they are extremely important to us”
Scott Birley, Managing Director

Utility Team continues to grow and show how successful businesses are in Coventry, a move to larger offices to incorporate more staff is on the cards and plans for expansion continue, watch this space.